Residential Estate Management

Since October 2008 I have been the residential estate manager at the Woodlands development in Perivale. In this capacity I manage a new build estate comprising of 230 residential units in Perivale, West London.

The work I undertake in this role is diverse and wide ranging and includes:

• Appointing maintenance contractors (agents, grounds maintenance teams, gardeners, cleaners, accountants, fire systems and water pump maintenance service providers), and monitoring and reviewing their performance
• Attending to lessee queries, concerns and complaints
• Undertaking tendering processes for maintenance contracts, negotiating and drafting new contracts
• Organising and chairing annual general meetings
• Upholding the covenants of the lease and the articles of association binding on the Management Company
• Preparing service charge budgets for the forthcoming year and monitoring expenditure  
• Liaising and negotiating with third party stakeholders including housing associations, the local authority and the freeholder's agent on matters such as road adoption and buildings insurance
• Organising social events for residents

• Managing the deposit of unallocated funds to maximise interest returns
• Providing legal services, including advising on legal courses of action against debtors and lessees in default of their lease and leasehold valuation tribunal applications